Wed, Nov 20, 2:33 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Tip for when dealing with store support :)

Lucifer_The_Dark opened this issue on Aug 19, 2004 · 5 posts
Back to Forum Print
Lucifer_The_Dark ( ) posted Thu, 19 August 2004 at 12:32 PM · edited Mon, 29 July 2024 at 8:14 AM

Always include the order number in any emails you send to support, it helps a lot when they go hunting for the order you want help with ;) & always give them enough time to to work on it as they are probably very busy.

Windows 7 64Bit
Poser Pro 2010 SR1

Lucifer_The_Dark ( ) posted Thu, 19 August 2004 at 12:34 PM

isn't it always the way? I sent them an email just over an hour ago but forgot the order number, so I thought sending another with the order number might help only just after I sent the second email a reply came in from the first email :) Thanks guys & girls :)

Windows 7 64Bit
Poser Pro 2010 SR1

Debbie M. ( ) posted Thu, 19 August 2004 at 12:49 PM · edited Thu, 19 August 2004 at 12:49 PM

I just picked up your 2nd email but had already replied to the 1st :)

Glad everything is okie dokie now :)

Thanks!
Deb

Message edited on: 08/19/2004 12:49

Debbie M.

Lucifer_The_Dark ( ) posted Thu, 19 August 2004 at 2:35 PM

Sure is :D thanks Very much :)

Windows 7 64Bit
Poser Pro 2010 SR1

Debbie M. ( ) posted Thu, 19 August 2004 at 2:35 PM

You're welcome! Always happy to help :) Deb

Debbie M.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.