Sat, Jan 11, 8:44 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order completion?

MuddyGrub opened this issue on Aug 26, 2004 · 5 posts
Back to Forum Print
MuddyGrub ( ) posted Thu, 26 August 2004 at 11:44 PM · edited Fri, 26 July 2024 at 4:34 AM

I'm just curious as to why it's been over two weeks and my order still hasn't been completed. I'm not angry or anything, but if the last item is unavailable for some reason, I'd like to know so that we can cancel... so it's not left in limbo. Thanks, Muddy

Debbie M. ( ) posted Fri, 27 August 2004 at 6:51 AM

Hi Muddy, We've had a sudden rush on Xfrog software orders, and that particular one was back ordered. I think another order was coming from them either yesterday or today. You're not left in limbo :) Just backordered. Sorry for the inconvenience, Deb

Debbie M.

StaceyG ( ) posted Fri, 27 August 2004 at 9:05 AM

Hi Muddy, Debbie is correct, the new stock order from Xfrog should arrive hopefully today. They have to come from another country and sometimes takes a little longer to get here. Sorry for the delay but as soon as the Xfrog stock gets here, you order for the Fruit Trees will ship immediately. Thanks Stacey

MuddyGrub ( ) posted Fri, 27 August 2004 at 11:13 AM

Thanks Debbie & Stacey.

StaceyG ( ) posted Fri, 27 August 2004 at 12:03 PM

The xfrog stock just arrived and your order will be shipping today. Thank you for your patience. Stacey

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.