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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Order # 111001161 nothing in zips!

LindaB opened this issue on Jan 19, 2006 · 4 posts
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LindaB ( ) posted Thu, 19 January 2006 at 2:10 PM · edited Thu, 25 July 2024 at 5:33 PM

I attempted to download the two packages I purchased, but when I opened the zip files, they contained nothing! I reattempted download with no luck, and now I've exceeded my maximum download limit. Please reset this order and let me know if the problem is on your end or my end. I don't think the individual merchants are to blame because these items were bought from different merchants. thanks, Linda B


mendyh ( ) posted Thu, 19 January 2006 at 3:58 PM

Your download has been reset. Have you changed the end of the file to be named .zip? That may help. If it doesn't work this time, describe in detail what is happening...i.e. the download was successful? has anything changed on your end? Thanks! Mendy Hicks R'rosity admin.

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

LindaB ( ) posted Thu, 19 January 2006 at 4:41 PM

Thanks - I tried a different browser this time and it worked :-) Linda B


mendyh ( ) posted Fri, 20 January 2006 at 10:32 AM

good to hear!

Mendy Hicks
Renderosity Admin.
"If you want to make God laugh....tell Him your plans!"

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