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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Is it possible to download my order on a weekend?

marble opened this issue on Mar 04, 2006 · 7 posts
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marble ( ) posted Sat, 04 March 2006 at 7:45 AM · edited Sat, 16 November 2024 at 1:16 AM

I ordered an item about 45 minutes ago. I did send the e-mail with the PayPal Details as requested. My download is still not available - do I have to wait until Monday for this?

Debbie M. ( ) posted Sat, 04 March 2006 at 7:59 AM

Hi, I just checked the store email, and don't see anything from you in there. Can you please try to send it again to store@renderosity.com. As soon as we get the email, we can confirm and activate the downloads, and no, you don't have to wait until Monday :) Deb

Debbie M.

marble ( ) posted Sat, 04 March 2006 at 8:01 AM

OK - Just sent it again.

marble ( ) posted Sat, 04 March 2006 at 8:21 AM

Still seeing "Download Pending". I have tested my e-mail by sending a test message to my company email account - that arrived within seconds. Is there another way I can get the details to you ... Chat perhaps?

marble ( ) posted Sat, 04 March 2006 at 8:35 AM

Got it now - thanks very much :) Enjoy your weekend.

ClintH ( ) posted Sat, 04 March 2006 at 8:48 AM

Hi marble, Thanks for the follow-up. I got your E-Mail this morning. Enjoy your purchase. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Debbie M. ( ) posted Sat, 04 March 2006 at 8:55 AM

Thanks Clint :) See what happens when I step away for a few minutes. Have a great weekend marble! Thanks again for shopping at the MarketPlace. Deb

Debbie M.

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