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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: How long does it take?

Angelsinger opened this issue on Jul 15, 2006 · 3 posts
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Angelsinger ( ) posted Sat, 15 July 2006 at 11:54 PM · edited Thu, 26 December 2024 at 8:50 PM

A merchant approved my refund request via email. How long after he submits the request do I receive the credit? It's Order#: 111069640. Asking  because I don't want to email him again if he already submitted, but I have no way of knowing. There's just a void of communication going on.

thanks

StaceyG ( ) posted Sun, 16 July 2006 at 12:03 AM

When do you think the vendor might have approved the refund to us?  I am on store support this weekend and since last night I know we haven't received any refund request to the store email address. If it was earlier in the week I can't say for sure.

 

Sorry

Angelsinger ( ) posted Sun, 16 July 2006 at 11:53 AM

Don't worry, Stacey, and thank you so much for responding. :) I IM'd Clint and he told me that nothing had been received. The merchant requested the order number from me on the 10th or 11th, and I sent it to him on the 12th.

I emailed the order number to him again today in case he didn't get it. cough

Since he approved this via email, can I forward those emails to someone if this drags on? I mean, damn, that's the worst way to establish a rapport with customers, to promise something, and then not respond, and then not follow through.

Or maybe his ISP's email "bots" don't work anymore. lololol

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