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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Alley Cat for A3 - getting BAT sweater

mazzam opened this issue on May 20, 2007 · 7 posts
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mazzam ( ) posted Sun, 20 May 2007 at 9:20 PM · edited Sat, 11 January 2025 at 2:44 AM

I have been unable to contact renapd to get access to the sweater required to use this product. www.renapd.com website does not respond - i get a message that it is a bad site name. And renapd has not answered by site mail query. I cannot even find anywhere to buy the sweater. The sweater must exist because it was in a recent gallery image. The BONUS downloed had the textures but not the cr2 and obj.

GinaH ( ) posted Mon, 21 May 2007 at 12:41 PM

Hello

Thank you for your patience while I get with one of the Maketplace Manager's about this problem you're having.

Thanks

Gina Harris
MarketPlace Admin

-renapd- ( ) posted Tue, 22 May 2007 at 1:46 AM
Site Admin

HI mazzam....  and I'm surprised that you can't contact me my friend... instant messages are still up on the Renderosity menu bar as far as I can tell and I always check them more than a dozen times a day! :) 
All you had to do was send me one if you don't own the sweater, as stated clearly on the product page! The link would  have been  forwarded to you same as all the rest who did ask for it!  :)

Sorry you can't reach me by email guys... it's already costed me one server move after an email to customers with all the spam I accumulated... I cant do that again and again... and Renderosity sitemail messages works perfect and we're all protected! :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."

GinaH ( ) posted Tue, 22 May 2007 at 10:22 AM

Thanks Renapd 

   : )

Gina Harris
MarketPlace Admin

mazzam ( ) posted Tue, 22 May 2007 at 1:23 PM

I have never used the instant messenger. Is there anything I can read to figure out how it works? Just as simple as how to drop a message to someone? (I guess I am not a member of the IM generation :)

StaceyG ( ) posted Tue, 22 May 2007 at 1:52 PM

Hi,

Please see the information from our FAQ/Help area at the two links below that explain how to sitemail (instant message) a member and how you know when you have a sitemail response from them.

http://www.renderosity.com/mod/service/index.php?questionid=53

http://www.renderosity.com/mod/service/index.php?questionid=55

Thanks
Stacey

-renapd- ( ) posted Tue, 22 May 2007 at 3:01 PM
Site Admin

See the bright site mazzam! :)   
The reward of the bonus link awaits you there once you figure it out.. and it's soo easy! :)
Here's a quick tip:
Since you're a member  and logged in you definately have notification on your screen... just check above the vertical menu of Renderosity.. You must see something like:
 **"You have 1 new message" ** - more if others have contacted you besides me..LOL

Click on it and you'll be directed immediately to your instant messages to find the one from me with the download link! :)

You'll see your options immediately... you may reply, delete, archieve...etc.. :)

Rena



[[MyGallery] [MyStore]
"Collect moments, not things."

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