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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Please reset download purchase

jakiblue opened this issue on Jul 04, 2007 · 4 posts
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jakiblue ( ) posted Wed, 04 July 2007 at 11:38 PM · edited Thu, 18 July 2024 at 3:47 PM

Hi. Could I please get a reset on my purchase of 57128 order number. I downloaded part 1 (#51668) but it got stuck half way through and I had to cancel it, and now I can't redownload it. Could you please reset that so I can download?

Thank you.

GinaH ( ) posted Thu, 05 July 2007 at 10:53 AM

Hello,

I have reset your downloads under username 'jakiblue'  order #111235964  If you have any further questions, please let me know.

Thanks
Gina
Renderosity Admin

Gina Harris
MarketPlace Admin

jakiblue ( ) posted Thu, 05 July 2007 at 6:00 PM

thank you gina! all went well and i now have my downloads!

GinaH ( ) posted Fri, 06 July 2007 at 9:11 AM

Great!  Glad I was able to help.

Thanks

Gina Harris
MarketPlace Admin

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