Hi,

My apologies if this has been covered in the past but to avoid missing a sale price I really need some timely help with this problem.

I used my Christmas 3D funds to purchase gift certificates so I could purchase some products here and because of the constraints on the dollar amounts of gc's it was necessary to purchase four seperate certificates.  Now I have my order in my cart but when I try to check out the store system only allows me to apply and only subtracts one certificate amount from the balance.  Is there some way to combine the balance of these certificates or to input all four codes to the order?  I am not able to split the order up in such a way that it will fit the dollar amount values of the individual certificates nor will I be able to supplement the cerificate amounts with additional funds beyond the dollar amount that exceeds the total value of the certificates.

Help would be greatly appreciated

Hello, 

There is no way to combine the gift certificates together and you can only use one gift certificate per order. 

Thanks

Well four checkouts with four separate additional paypal charges later I have completed what should have been one order.  I have always shopped less here than at other brokerages because of negative perceptions based on the experience of others but it does sadden me to learn first hand that these are indeed an accurate reflection of lackings in this brokerage.  In the future I shall endeavor to bypass this marketplace by going directly to the vendor for other purchase options.  And though it also saddens me that there may well be vendors that I am unable to purchase from if they choose to sell here exclusively, there are, fortunately, a glut of comparable purchase options available elsewhere.

My thanks for your time in looking into this issue for me.