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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 7:25 am)

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Subject: Problem with coupon code

SilverRaven opened this issue on Jan 11, 2008 · 7 posts
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SilverRaven ( ) posted Fri, 11 January 2008 at 12:08 AM · edited Fri, 09 August 2024 at 8:50 PM

I placed an order and put in the coupon code and hit apply. It showed the discount I went through and put in my credit card and then it refused the coupon code and charged me the full price. What can I do to fix this? Order #111340442 Thabk You

GinaH ( ) posted Fri, 11 January 2008 at 11:06 AM

Hello, 

I have given you a credit of $15.00 for the coupon, it didn't work because it expired right after you had completed the order.

Thanks

Gina Harris
MarketPlace Admin

SilverRaven ( ) posted Fri, 11 January 2008 at 3:33 PM

Thank you so much for your help :)

GinaH ( ) posted Fri, 11 January 2008 at 3:52 PM

your welcome : )

Gina Harris
MarketPlace Admin

SilverRaven ( ) posted Fri, 11 January 2008 at 5:14 PM

I am sorry to keep bugging you but was that a credit off the order or is that a credit to the store. If it is a credit to the store it is not showing in my account. Thanks for all your help.

StaceyG ( ) posted Fri, 11 January 2008 at 5:37 PM

It was most likely a credit back to your credit card especially if you aren't seeing it in your credit account for instore use.

It takes about 2 business days to see it show up on your credit card 

Thanks

GinaH ( ) posted Mon, 14 January 2008 at 11:31 AM

Yes, it was a credit back to your credit card.

Gina Harris
MarketPlace Admin

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