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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: PayPal crash

midnight_stories opened this issue on Aug 18, 2008 · 4 posts
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midnight_stories ( ) posted Mon, 18 August 2008 at 6:16 AM · edited Wed, 29 January 2025 at 10:05 PM

On order 111446489 PayPal  crashed on me twice. I used $21.11 from my vendor account in the payment  which has not been returned by your system. I still want to buy the items by am not willing to proceed without the $21.11 being returned to my account or the download link is restored. I'm not sure why paypal crashed but you should be able to see the deduction from my vendor account and that the payment has not gone through. Could you guys hav a look at it thanks.
Midnight :)

KristiS ( ) posted Mon, 18 August 2008 at 9:47 AM

Please send payment of $1.00 through paypal and then let me know after you have done so.
This way I can go in and verify the paypal payment and mark you order as paid.

Please see the information at the link below from our FAQ/Help area that will explain how to complete payment for your order with paypal.

 

http://www.renderosity.com/mod/service/index.php?questionid=619

Thank you and have a wonderful day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

midnight_stories ( ) posted Mon, 18 August 2008 at 4:03 PM

Ok just sent it through let me know if you got it.
Thanks

KristiS ( ) posted Mon, 18 August 2008 at 4:18 PM

I have verified your Paypal payment and marked your order as paid.

Your downloads are available to you now.

Thank you and have a wonderful day : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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