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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Unable to Download Purchased Product

Marieah opened this issue on Sep 12, 2008 · 2 posts
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Marieah ( ) posted Fri, 12 September 2008 at 11:07 PM · edited Tue, 08 October 2024 at 12:38 PM

I've just purchased Mask's Merchnt Resource No 3 and have been unable to download it.

After a single attempt, it delivered a corrupted file, and when I try to download it again it says I have "exceeded the allowable number of download."

Please reset this!

KristiS ( ) posted Sat, 13 September 2008 at 2:28 PM

I have reset your downloads so you can try again.

Please disable any downlaod accelerator/manager you may have running as they do not work with our system.

Thank you,


Kristi

Community Relations Specialist

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