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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: one of my old orders

charlotteg opened this issue on Nov 03, 2008 · 6 posts

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charlotteg ( ) posted Mon, 03 November 2008 at 11:26 PM · edited Sat, 30 November 2024 at 6:33 PM

Hi my order 111319923 has know download link no more.I cant get my old download to work so I was going to download idem agine but there no link.

thanks charlotte

KristiS ( ) posted Tue, 04 November 2008 at 9:02 AM

I am showing order #111319923 was refunded on 12-09-2007.

That is why there is no link.

Please let us know if you need further assistance.

Thank you,

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

charlotteg ( ) posted Tue, 04 November 2008 at 3:40 PM · edited Tue, 04 November 2008 at 3:52 PM

i hit oarder two time one I pay the sec. was left pending out of the to I just look it all over I look in my paypal to there was norefound.

KristiS ( ) posted Tue, 04 November 2008 at 4:38 PM

I am sorry I only see the one order number for that product and that is the one that is refunded.

You would have to reorder the product to have access to it.

If you need further assistance, please email store@renderosity.com.

Thank you and have a wonderful day!

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story

charlotteg ( ) posted Tue, 04 November 2008 at 5:49 PM

thanks for the hlep .

KristiS ( ) posted Wed, 05 November 2008 at 8:33 AM

You're welcome : )

Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story