Thu, Jan 9, 4:53 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Reset please

cwolfe1971 opened this issue on May 15, 2009 · 4 posts
Back to Forum Print
cwolfe1971 ( ) posted Fri, 15 May 2009 at 1:17 PM · edited Wed, 08 January 2025 at 8:58 PM

well done it again somehow, I get to the last link to download from my order and whamm, I get hit with "You have exceeded the maximum number of downloads allowed for this product."
ORDER #111581495

I don't know what I'm doing or not doing but it's getting frustrating to say the least.

thanks in advance,
Christy
Cwolfe1971

KristiS ( ) posted Fri, 15 May 2009 at 1:39 PM

Hello,

I have reset your downloads for you as you requested.

Please be sure to disable any download accelerator/manager you may have running as they do not work with our system.

Thank you and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

cwolfe1971 ( ) posted Fri, 15 May 2009 at 1:40 PM

Thanks Kristi :)

KristiS ( ) posted Fri, 15 May 2009 at 1:52 PM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.