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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 18 8:42 am)

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Subject: A question about IMs

Kattey opened this issue on Jun 23, 2009 · 4 posts
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Kattey ( ) posted Tue, 23 June 2009 at 7:43 PM · edited Tue, 30 July 2024 at 6:36 AM

Hello.

I remember 100% that I had a IM exchange with one vendor (still active) this year but I can't find those IMs in any folder of site mail. I may archive them away on HD and forget about it but just to be sure - can this kind of situation happen by some, unknown to me, reason?

Thank you.
Kattey

KristiS ( ) posted Wed, 24 June 2009 at 10:35 AM

Hello,

We had sent a message letting everyone know that site mails any older than 6 months would be deleted.

I am almost positive that this is the case since you cannot find them anywhere in your site mail.

We are very sorry for any inconvenience this may have caused you.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Kattey ( ) posted Wed, 24 June 2009 at 10:49 AM

But it isn't older then 6 months and I still have some IMs which are older then 6 months in my IMbox.

I remember that 1st April message that warned that all IMs prior to a certain date would be deleted but I never received a warning that now IMs will be deleted automatically.
And I visit this site every day.

KristiS ( ) posted Wed, 24 June 2009 at 11:13 AM

Hello,

I am sending you a site mail.

Thanks!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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