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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 26 1:43 pm)



Subject: Problems with Poser 8.Please help!


Black_Star ( ) posted Thu, 13 August 2009 at 5:57 AM · edited Fri, 15 November 2024 at 6:39 PM

Hi!

I have read about problems that the libraries in Poser 8 have, meaning they are not showing up in the main interface.I have understant they are using Flash Player 7 in order to display the contents of the library?!?! Why is that? And how can such a problem be solved? Because it is very anoying for the libraries not to show up.
Thank you in advance!

Best regards!


pjz99 ( ) posted Thu, 13 August 2009 at 7:01 AM

According to Bagginsbill, who wrote a lot of that interface, you ought to get in touch with Smith Micro technical support, they have some tricks that may help you:

http://my.smithmicro.com/support/index.html

My Freebies


cspear ( ) posted Thu, 13 August 2009 at 7:51 AM

Quote - I have understant they are using Flash Player 7 in order to display the contents of the library?!?! Why is that? And how can such a problem be solved?

I think they specify Flash 9 or 10.

Why? Because the library system uses Adobe Air:

*"The Adobe® AIR™ runtime lets developers use proven web technologies to build rich Internet applications that run outside the browser on multiple operating systems."

In other words, it's a way of getting web-based applications to run on the desktop, and it requires a web browser and the Flash player to work.


Windows 10 x64 Pro - Intel Xeon E5450 @ 3.00GHz (x2)

PoserPro 11 - Units: Metres

Adobe CC 2017


ratscloset ( ) posted Thu, 13 August 2009 at 9:58 AM

Smith Micro is working on the issue for those few users that are experiencing it. I encourage everyone with the issue to contact Smith Micro Support with the subject Blank Library in the incident so you can be added to the list (which currently is only 7 users) It most likely is a security setting or corruption of the installation, but there are some things to try that have allowed the majority of the users to resolve this issue when encountered.

ratscloset
aka John


onimusha ( ) posted Sun, 16 August 2009 at 2:26 PM

Rats can you tell us what to try or where I can go look up what these tricks are?  I'd rather not have to wait until I'm emailed back from Smith Micro to find out how to fix this problem.  It's already taken 6 hours to get Poser 8 to just open up for me.  I've been using Poser since Poser 5 and I've never had this much trouble getting an edition of the program to work.  I had Poser 7 running with my 50gb Poser 6 Runtime almost immediately when it first came out.


ratscloset ( ) posted Sun, 16 August 2009 at 3:32 PM

There is a thread here quoting what is sent users that have contacted Support..

http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2779212

It would help if you could let us know what did work.. it may give some insight into where to focus looking for a solution or cause for those others.

ratscloset
aka John


onimusha ( ) posted Mon, 17 August 2009 at 7:45 AM

What worked for me was updating flash.  My library then disappeared again after closing and reopening Poser.  Fixed the problem again by not sicking my firewall on poser.  So now it's working well.

Rats, thanks for giving out so much help... I've seen a lot of your posts helping people...


bagginsbill ( ) posted Mon, 17 August 2009 at 7:53 AM

Small clarification. The library GUI is not using Adobe AIR, but is using Adobe Flex. AIR is for standalone desktop applications. The GUI is a standard Flex/Flash application, running in an internet browser, which is running inside Poser.


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