Thu, Nov 7, 2:37 AM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Failed checkout


IsaoShi ( ) posted Thu, 01 October 2009 at 11:58 AM · edited Fri, 18 October 2024 at 4:57 PM

Hi
I was just checking out on order no. 111646576, and something went wrong with the Paypal payment process. Now the items have gone from my cart, I received an email order acknowledgement, and they are shown as Download Pending. How can I pay for these now, please?
Thanks
Izi

"If I were a shadow, I know I wouldn't like to be half of what I should be."
Mr Otsuka, the old black tomcat in Kafka on the Shore (Haruki Murakami)


KristiS ( ) posted Thu, 01 October 2009 at 12:22 PM

Hello,

You will need to log into Paypal and choose the "send money" option.
You will send the amount due to payments@renderosity.com.

After you have completed your payment, please send an email to store@renderosity.com providing us with your order # and Paypal transaction ID# so we can verify payment and manually mark your order as paid.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


IsaoShi ( ) posted Thu, 01 October 2009 at 1:16 PM

Thanks! I've sent the payment and the email.

"If I were a shadow, I know I wouldn't like to be half of what I should be."
Mr Otsuka, the old black tomcat in Kafka on the Shore (Haruki Murakami)


KristiS ( ) posted Thu, 01 October 2009 at 1:50 PM

You're welcome : )

I have responded, I have manually marked your order as paid and your downloads are available to you now : )

Have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.