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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Nov Rewards Code Not Working


jen123r ( ) posted Sun, 01 November 2009 at 6:30 AM · edited Sat, 10 August 2024 at 8:10 AM

Hello,

I am trying to use my Nov Rewards and it says the coupon has expired, but I just got it today!  Please help!


jen123r ( ) posted Sun, 01 November 2009 at 9:27 AM

NM =P My mistake, I'm OK


KristiS ( ) posted Sun, 01 November 2009 at 1:42 PM

Glad you got them to work : )

Thank you for letting us know : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


fyw ( ) posted Mon, 02 November 2009 at 2:48 PM

 I have problem with the reward coupon as well. Stated expired or incorrect code for the Nov coupon.
How did you get it fixed.


KristiS ( ) posted Mon, 02 November 2009 at 4:10 PM

Hello,

Please be sure you are copying and pasting the correct code  (no leading or trailing spaces) and enter the code in the box marked "gift certificate" then click the apply button to be sure the amount gets deducted from your order.

Please let us know if you need further assistance.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


fyw ( ) posted Mon, 02 November 2009 at 8:39 PM · edited Mon, 02 November 2009 at 8:40 PM

Hi
Thanks for the info. I kept putting the code into the Coupon field. It worked under the gift certificate field.


KristiS ( ) posted Tue, 03 November 2009 at 8:32 AM

You are very welcome : )

Glad it worked!

Have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


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