Tue, Jan 21, 5:08 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 6:50 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: December Render Rewards


Anniebel ( ) posted Wed, 09 December 2009 at 7:35 PM · edited Sat, 07 December 2024 at 3:58 PM

Previously they have always arrived on the 1st, but they are not visible yet?

The best & most beautiful things in the world cannot be seen nor touched... but felt in the heart.

Helen Keller

My Gallery                       My Freebies                        My Store


KristiS ( ) posted Thu, 10 December 2009 at 9:49 AM

Hi Anniebel,

The Render Rewards were distributed on the first but you did not receive any for November because after the $18.19 credit issued to you on the 29th of November, you were below the $100 minimum.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Anniebel ( ) posted Thu, 10 December 2009 at 2:53 PM

But I checked my account on the 30th & on the render rewards section it said I had met the minimum requirements.

The best & most beautiful things in the world cannot be seen nor touched... but felt in the heart.

Helen Keller

My Gallery                       My Freebies                        My Store


KristiS ( ) posted Thu, 10 December 2009 at 2:59 PM

I really do not know why it would have said that because you did have a total of $116.94 for the month of November but after the refund of $18.19 on November 29th, it left you with the amount purchased in November was $98.75

Thank you!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Anniebel ( ) posted Thu, 10 December 2009 at 3:10 PM

So I have lost my double rewards due to a $1.25 discrepancy because the system didn't take the refund into account! That is disappointing, because I could have easy have purchased something if I had known, am feeling a bit ripped off.

The best & most beautiful things in the world cannot be seen nor touched... but felt in the heart.

Helen Keller

My Gallery                       My Freebies                        My Store


Lzy724 ( ) posted Thu, 17 December 2009 at 9:16 PM

I have a question about the rewards..... i didnt want to start a new thread...

If its double rewards, how come I spent more last month than the month before and got 2 dollars extra? Did I miss something?




KristiS ( ) posted Fri, 18 December 2009 at 9:49 AM

Hello Lzy724,

The double Render Rewards was for the month of November which means you would have received them on December 1st.

The Render Rewards you are refering to was for the month of Oct which means they were issued Nov 1st.

Your purchase total for the month of Nov was $58.45 so you did not qualify for any Render Rewards for the month of Nov.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Lzy724 ( ) posted Fri, 18 December 2009 at 10:55 AM

LOLOL. I am a total idiot sometimes, I was looking at the completely wrong line. sigh My bad. snort




KristiS ( ) posted Fri, 18 December 2009 at 11:07 AM

It's ok, these things happen : )

Wishing you a very Merry Christmas and a Happy New Year!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Lzy724 ( ) posted Fri, 18 December 2009 at 12:50 PM

And to you too Kristi!!  Thank you for everything you do! ;)




KristiS ( ) posted Fri, 18 December 2009 at 2:07 PM

Thank you so much!  You are very welcome, it is truely a pleasure  : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.