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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

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Subject: December 15 already ended?


taoz ( ) posted Tue, 15 December 2009 at 1:14 PM · edited Fri, 30 August 2024 at 3:44 AM

I had  a number of Holiday To Remember Sale items in my card that were supposed to expire on dec 15. Usually that means that the sale ends at midnight, but this time it seems to have ended already at noon, since the prices already has gone up. Is this a new policy?


KristiS ( ) posted Tue, 15 December 2009 at 3:09 PM

Hello,

The sale items ran from 10am the Dec 14th-10am Dec 15th CST.

The items were on sale for the full 24 hrs as it states in the announcement.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


paintdog ( ) posted Tue, 15 December 2009 at 4:09 PM

I see no mention of 24 hours?
As far as the announcements I've seen goes it says weekly items. The item page sale dates has always been accurate before, technicaly they should have been entered as the 14th then and I also would have checked out yesterday. If I cannot trust the information I am given in the announcements I won't be investing any more time in browsing through them. 


KristiS ( ) posted Tue, 15 December 2009 at 4:39 PM

I apologize, I am thinking of " The 12 days of Christmas" sale. "A Holiday to Remeber" sale is a week long and does get changed out every Tuesday as stated on the announcement.

Please see the quote from the announcement as well as the link to the announcement below:

*Every Tuesday this month the sale items will be changed, so make sure your first stop each day is Renderosity. And while the products are changing - the savings are not! Everything you see in the Holiday to Remember Vendor Group Sale is going for a staggering 55% OFF!

http://www.renderosity.com/news.php?viewStory=14850

Thank you and have a nice day!*


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


taoz ( ) posted Tue, 15 December 2009 at 4:49 PM

Well the point is that (as far as I can see) there's no mention of which time of day the sale begins and ends. In that case you'd normally think it begins and ends at midnight, which is normal for such sales.

So it might be a good idea to state that clearly in future sales, to avoid any confusion.

thanks


KristiS ( ) posted Tue, 15 December 2009 at 4:56 PM

I will keep your suggestion in mind and let the Marketplace staff know as well.

Thank you again and have a Merry Christmas and a Happy New Year :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


BethQQQ ( ) posted Tue, 15 December 2009 at 9:33 PM

Quote - I will keep your suggestion in mind and let the Marketplace staff know as well.

Thank you again and have a Merry Christmas and a Happy New Year :)

It would've been happier if my Renderosity shopping experience hadn't been soured by the store lying to me about the sale-price ending times.  Items I intended to buy today, well within the sale period according to the item pages, I'll now never buy -- revenue Renderosity and the creators have lost.

I don't do much of my 3D shopping at Renderosity -- now I'll do less.

˙ʇɥƃıs ɟo ʇno ʇsnɾ `ɹoɹɹıɯ ǝɥʇ ɟo ǝpıs ɹǝɥʇO


taoz ( ) posted Wed, 16 December 2009 at 10:04 AM

Quote - I will keep your suggestion in mind and let the Marketplace staff know as well.

Thank you again and have a Merry Christmas and a Happy New Year :)

Thanks, you too... :)


ubetcha ( ) posted Fri, 25 December 2009 at 7:23 PM

Quote -
Well the point is that (as far as I can see) there's no mention of which time of day the sale begins and ends. In that case you'd normally think it begins and ends at midnight, which is normal for such sales.

So it might be a good idea to state that clearly in future sales, to avoid any confusion.

thanks

Yes, for each item on sale, please have the actual sale-ending time and/or sale-time-left, even for items ending at midnight as Renderosity's customers are from all timezones.  This would've been handy yesterday, when quite a few 75%-off sales were unexpectedly carried away on a sleigh.


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