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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: Problem with Christmas Freebie ?

Sea80 opened this issue on Dec 18, 2009 · 4 posts
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Sea80 ( ) posted Fri, 18 December 2009 at 3:36 AM · edited Tue, 26 November 2024 at 10:39 AM

One of the items I downloaded on the first week of the christmas freebies the vendors have offered will not open.  The only information I have is the name on the zip...Masquerade_Valea...it keeps giving me a can't open because it's an archive error.  So far just the one is not opening, the rest seem fine.  Is there any way I can get this download again, as that first week is no longer up for offer.

Thank you in advance for any help with this matter.

Calie Vee

PrestonW ( ) posted Fri, 18 December 2009 at 11:45 AM

I am not sure what product you are asking about. We have not had an item with that name or zip name in the giveaway. Is there any other information you can provide us?

Sea80 ( ) posted Fri, 18 December 2009 at 10:56 PM

I can't open the file so the name of it is all I have.  I have a vague memory of a female character with a colorful shiny make, if that helps at all.  Or a picture of the list of freebies from the first week would probably help me pinpoint which one it is.

Sea80 ( ) posted Sat, 19 December 2009 at 3:40 PM

Problem solved and it wasn't one of the christmas freebies..was from the free section and redownloaded it and it still gives the same error...will have to do without...lol

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