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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: New gift got Maximum Downloads exceeded message

Darklorddc opened this issue on Jan 25, 2010 · 4 posts
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Darklorddc ( ) posted Mon, 25 January 2010 at 4:01 PM · edited Sun, 10 November 2024 at 2:52 PM

I have a NEW gift that I just received notice of. However, the very FIRST time I tried to download the item, it tells me that my maximum downloads have been exceeded, even though I have NEVER downloaded it before and just got it.
Can someone fix ASAP. I have need of it for a commission.

Thank you.

KristiS ( ) posted Tue, 26 January 2010 at 11:04 AM

Hello,

Can you please provide me with the order # so I can assist you?

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Darklorddc ( ) posted Tue, 26 January 2010 at 11:09 AM

Someone from staff got to me last night via e-mail. It was a new buyer and was being affected by a 24-hour delay. Thank you all for your responses.

KristiS ( ) posted Tue, 26 January 2010 at 12:13 PM

Thank you for letting me know..I am glad someone has already assisted you with this.

Have a wonderful day!
 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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