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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

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Subject: Paypal checkout browser crash - site suggestion

AprilYSH opened this issue on Jan 29, 2010 · 2 posts
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AprilYSH ( ) posted Fri, 29 January 2010 at 9:51 PM · edited Mon, 28 October 2024 at 10:15 PM

Firefox crashed right after I clicked to pay with paypal. Now can't find a link on my order page to try the payment again.   Had similar problem a while ago and submitted site suggestion to place this payment link on the order page.  Can you pretty please look into it :)  https://www.paypal.com/ipn

Alternatively, can I place another order of the same items from my failed order and try to complete that, while asking for my original failed order to be deleted?  Would that just create a mess or is it ok?

At the moment I have to do a paypal "send payment" to payments@renderosity.com then notify store@renderosity.com who will then manually activate the downloads. 8O  That's so meh lol This site has a great store dev team, get on it! lol j/k ;)

Have a great 2010 btw! Thanks!!! :D

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KristiS ( ) posted Fri, 29 January 2010 at 10:49 PM · edited Fri, 29 January 2010 at 10:49 PM

Hello,

I have responded to the email you sent to store and I wil pass your suggestion along.

As far as deleting the other order, you can place another order and haveus delete the unpaid one if you'd like. Just email store@renderosity.com with the order # and we will be more than happy to assist you :)

Thank you and have a wonderful weekend!


Kristi

Community Relations Specialist

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