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MarketPlace Customers F.A.Q (Last Updated: 2026 Mar 04 3:25 pm)

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Subject: Autogrouper Issue

OblivionKing opened this issue on Feb 16, 2010 · 8 posts
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OblivionKing ( ) posted Tue, 16 February 2010 at 12:37 PM · edited Tue, 03 February 2026 at 4:29 AM

I had purchase Autogrouper on 11/15/08 and archived the serial number for safe keeping unfortunately my harddrive died and I lost everything so while in the process of installing all my items I went to install my autogrouper and went to my rendo account and my archive was empty!! I contact Markdc to see if he could send my serial again on the 12th of this month but I didn't get a response. This is a akward situtation being that I usually tag my software that are tangible with the corresponding serial number so they can't be lost but I can't for digital and I thought it was safe if I saved it but I guess not. And I have yet to hear from the vendor my message hasn't been viewed I went to his site the contact button isn't working neither is his forum so I am left with a $25 software I paid for and no serial.

KristiS ( ) posted Tue, 16 February 2010 at 4:05 PM

Hello,

Can you please provide me with the order # so I can better assist you?

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

OblivionKing ( ) posted Wed, 17 February 2010 at 1:06 PM

Order#: 111489245
Date: 2008-11-15

Thank you very much!!

Debbie M. ( ) posted Wed, 17 February 2010 at 2:09 PM

I'll contact Mark for you. 

Debbie M.

OblivionKing ( ) posted Wed, 17 February 2010 at 4:32 PM

Thank you very much Debbie.

Debbie M. ( ) posted Thu, 18 February 2010 at 12:36 PM

My pleasure!  Please let me know if you don't hear from Mark within 72 hours.

Debbie M.

OblivionKing ( ) posted Thu, 18 February 2010 at 12:44 PM

Yes he has emailed me back with my serial.

Thanks, again.

Debbie M. ( ) posted Thu, 18 February 2010 at 1:57 PM

Awesome!  He never lets me down :)

Thanks for letting me know!

Debbie M.

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