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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: gift problem

sigilind opened this issue on Feb 20, 2010 · 5 posts
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sigilind ( ) posted Sat, 20 February 2010 at 12:39 PM · edited Thu, 17 October 2024 at 10:14 PM

I ordered a GC and it not in my Gift Cert
The text under the box reads Enter recipient username.
Leave blank to purchase
product for yourself, so i did just that.
My Order is Order 111720801

Thanks Sigmar

StaceyG ( ) posted Sat, 20 February 2010 at 1:13 PM

I fixed this for you. I'm going to have to get the programmers to change that wording because even if you are buying the GC for yourself, you still have to put your username in the "gift"field so the part about "leave blank to purchase product for yourself" is incorrect on the Gift Certificate.

You should now see your gift certificate in your account.

Thank you for bringing this to our attention

sigilind ( ) posted Sat, 20 February 2010 at 1:23 PM

Thanks for your help

byheart ( ) posted Sat, 20 February 2010 at 2:00 PM

I see, then 'blank' should default to 'username' to make it work;  cuz doubt that anyone would fill in the username when buying for themselves . . .

StaceyG ( ) posted Sat, 20 February 2010 at 5:33 PM

Yes as I stated, I need to get with the programmers to solve this issue.

Thanks

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