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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

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Subject: Order#: 111729125

bblogoss opened this issue on Mar 08, 2010 · 4 posts
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bblogoss ( ) posted Mon, 08 March 2010 at 5:45 PM · edited Sat, 09 November 2024 at 11:52 AM

Hi ,

I have downloaded all my items from my Order#: 111729125 , except 2 of them when it tells me that i have exceeded the maximum number of allowed downloads. I've made the mistake to start downloading with a downloader manager so I guess that's why I get this message error.

The two items I couldn't download are :

DownloadProduct=52664&ordln_id=4071943
DownloadProduct=67084&ordln_id=4071938

Can you please reset them ?

Thanks.

KristiS ( ) posted Tue, 09 March 2010 at 9:32 AM

Hello,

I have reset your downloads for you as you requested.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

bblogoss ( ) posted Tue, 09 March 2010 at 10:20 AM

Thank you so much !

KristiS ( ) posted Tue, 09 March 2010 at 11:01 AM

You are very welcome : )


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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