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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

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Subject: Order#: 111783338 download problems

Scormus opened this issue on Jun 29, 2010 · 4 posts
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Scormus ( ) posted Tue, 29 June 2010 at 12:13 PM · edited Sun, 05 January 2025 at 3:48 AM

Please can you re-set the downloads on this order.  The system seems very slow and now says I have reached the limit.  Never had this problem before.

Regards,
Scormus

KristiS ( ) posted Tue, 29 June 2010 at 12:48 PM

Hello,

I have reset your download for you as you requested.

Thank you and have a nice day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Scormus ( ) posted Tue, 29 June 2010 at 4:43 PM

Hi Kristi,
Sorry to be a pain but could you reset again.  Same thing happened when I tried one of the files.  I killed my antivirus and restarted the PC first.  Seems to be running OK now so not sure what the problem was.  I had other sites live and no problems with any of them.  Anyway a reset would allow me to pull down the whole set.  Many thanks.
Scormus

KristiS ( ) posted Tue, 29 June 2010 at 6:13 PM

No problem, I have reset this order for you so you can try again.

Always be sure to have your download accelerator/manager disabled as they do not work with our system.

Thank you and have a wonderful day!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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