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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Hello,
You will need to contact the vendor directly for product support.
To contact the vendor please click the "contact" link next to the vendor's name on the product page, or use the site mail system.
Site mail requires only the vendor's username.
Please allow 2-3 business days for a response.
If you have not heard from the vendor in that time frame, please let us know so we can contact them on your behalf.
Thank you,
Stacey
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Hi,
I just purchased and downloaded the "Wolf for Poser by AM". Two of the three zip files unzipped fine, but the first one -- AM_Wolf1_97103.zip generates an error and won't unzip. The error is "Unknown Method". I've downloaded the file 3 times with Firefox and twice with IE just to be sure but each time it shows the same error. Can you please help me with this?
Thanks