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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 20 1:55 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Last week's Tuesday's Treats - email sent

HeavyRay opened this issue on Apr 18, 2012 · 5 posts
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HeavyRay ( ) posted Wed, 18 April 2012 at 10:12 PM · edited Fri, 01 November 2024 at 3:19 AM

I had several orders where I unintentionally ordered products I already had (since I didn't know that the duplicate purchase checking code was turned-off.)  I detailed the orders via an email to store@renderosity.com (per guidance given in a similar post) on Monday, but I haven't heard anything.  Could someone please check that inbox for my message...

Tks,

ray

KristiS ( ) posted Thu, 19 April 2012 at 9:30 AM

Hi Ray,

We have no seen anything come in from you, can you please resend it and let me know when you have?

Thanks!

 


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

TinaK ( ) posted Thu, 19 April 2012 at 1:36 PM

Ray,

We got your email and we just responded.

 

Thanks

TinaK

Tina Kaylor

Community Manager

HeavyRay ( ) posted Fri, 20 April 2012 at 12:46 PM

Tina - I read your email response.  Thanks so much for working this out for me.

Out of curiosity, why was the 'duplicate purchase' check turned off for this (and other?) promotions?

 

Have a great weekend!

Ray

TinaK ( ) posted Fri, 20 April 2012 at 2:12 PM

Hi,

During that Tuesday promotion we had to turn it off because so many members wanted to place multiple orders of the Grab bag which means each time they had to add the grab bag product therefore we needed to turn the flag off for that 24 hrs.

So far that is the only type of promotion that we have had to disable the flag for that short period.

 

Thanks

Tina

Tina Kaylor

Community Manager

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