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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 02 9:55 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Trouble using Render Rewards

tsarist opened this issue on Sep 01, 2012 · 7 posts
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tsarist ( ) posted Sat, 01 September 2012 at 1:13 PM · edited Tue, 26 November 2024 at 7:24 PM

Hello

I placed an order yesterday. The site took my coupon, but kept saying my Render Rewards had expired, even though it was still August.

The date on the order said August.

The clock at the top of the page said August.

I tried it a few times. Copying & pasting. Just kept coming up expired.

Frustrating.

Anyway, please give me a store credit or a refund on my credit card for $6.46.

Thanks

TinaK ( ) posted Sat, 01 September 2012 at 6:14 PM

Hello,

I have responded to you in email form.

 

Thanks

TinaK

Tina Kaylor

Community Manager

tsarist ( ) posted Fri, 07 September 2012 at 7:42 PM

TinaK

 

Hello. I emailed you, but never heard back.

Have they credited my Credit card or Store credit or whatever?

tsarist ( ) posted Sat, 08 September 2012 at 8:12 PM

Hello

 

Are my requests being ignored.

My emails haven't been answered nor have my posts.

 

StaceyG ( ) posted Sat, 08 September 2012 at 10:08 PM

Hello

 

Tina is off for the weekend and she was waiting on me to get with her on how to handle this and I was sick then had to go out of town for a convention.

She will be contacting you during the next business day.

 

 

Regards

Stacey

tsarist ( ) posted Sat, 08 September 2012 at 10:10 PM

Quote - Hello

Tina is off for the weekend and she was waiting on me to get with her on how to handle this and I was sick then had to go out of town for a convention.

She will be contacting you during the next business day.

Regards

Stacey

 

Thanks Stacey.

Didn't know what was going on.

Sorry you were not well. Glad you're back on your feet.

Take Care

 

StaceyG ( ) posted Sun, 09 September 2012 at 10:02 AM

Thank you:)

 

We will get this all resolved for you tomorrow.

 

Stac

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