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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #:112218576

SSAfam1 opened this issue on Oct 31, 2012 · 2 posts
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SSAfam1 ( ) posted Wed, 31 October 2012 at 9:43 AM · edited Fri, 01 November 2024 at 7:15 AM

No grab bag link for this purchase. 

StaceyG ( ) posted Wed, 31 October 2012 at 10:30 AM

It's because you added the grab bag product twice to one order and as per the information about the Grab bag  posted on the product and on the front page, if you add the grab bag product more than once per order it voids out your free gift.

Please write to store@renderosity.com so they can fix this for you

 

 

Thank you

 

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