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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

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Subject: Sure wish purchases would go more smoothly here

edriver opened this issue on Mar 02, 2013 · 3 posts
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edriver ( ) posted Sat, 02 March 2013 at 8:47 PM · edited Sat, 30 November 2024 at 5:27 PM

purchased an item through paypal this morning but still have no download link.  I'm going to have to seriously rethink any future decisions about buying from here if this is going to a commonplace thing.  was thinking about buying the tailgunner for Anastasia (it's been in my wishlist for quite some time) but not if it's going to be a big hassle to get

edriver ( ) posted Sat, 02 March 2013 at 8:52 PM

Perhaps I might have jumped the gun a little.  I just downloaded my purchase.  Perhaps something should be posted that alerts customers that they have to go to the MEMBERS menu and select MY ACCOUNT to get to their downloads for the items they purchased.  It's not very intuitive IMHO.  I would have thought that going to the marketplace would have the items I bought in my cart as download links (if it's going to be a find it yourself as an intuitive thing rather than specific instructions).

StaceyG ( ) posted Sat, 02 March 2013 at 9:24 PM

Your order confirmation email each time you place an order has the direct link to click to download your items.

 

 

Thanks

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