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Subject: Reached maximum number of downloads !?

XoechZ opened this issue on Aug 15, 2013 · 3 posts
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XoechZ ( ) posted Thu, 15 August 2013 at 2:07 AM · edited Thu, 06 February 2025 at 2:30 PM

Hello!

I have not been here for some time. Meanwhile I bought a new PC. Now I am trying to re-download and install all of my stuff. But I cant. I get the "You have reached the maximum number of downloads for this product." message for almost all of my products.

So, can you please reset my downloads, so that I can get my purchased products again?

Thank you!

TinaK ( ) posted Thu, 15 August 2013 at 9:21 AM

Hello,

 

I have reset your downloads for you so you can try again.

 

Please be sure to disable any download accelerator/ manager for they do not work with our system.

If you have this problem in the future please post in the Marketplace Support forum as your issue will be handled a little quicker as this forum is watched closely.

http://www.renderosity.com/mod/forumpro/showforum.php?forum_id=12374

Thank you and have a nice day,

Tina Kaylor

Community Manager

XoechZ ( ) posted Thu, 15 August 2013 at 10:17 AM

Cool, thank you!

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