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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Order# 112387469 Has Broken Product Zips

Byrdie opened this issue on Sep 06, 2013 · 4 posts
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Byrdie ( ) posted Fri, 06 September 2013 at 12:09 PM · edited Tue, 29 October 2024 at 5:11 AM

Bought the Leather N Lace outfit by Dreamer Z_Loft during the recent clearance sale -- which was a lovely idea,btw -- but when I went to install it the zips contained only the readme and texture files, all of the other folders were empty. Thinking maybe my download got borked I tried it again. I downloaded both zips but once more everything but the textures was missing. I am using the latest Chrome browser, no download manager, and unzipped with WinRar as usual. This sort of thing has never happened before. Could you please check and see what went wrong? Thanks.

jennblake ( ) posted Fri, 06 September 2013 at 1:50 PM

I have downloaded both zips. In zip 1 you will find all of the Geometries, Libraries folders have those items. In zip 2 those folders are empty and just has the textures. Generally we ask that the empty folders be removed...but this product has been out there for a while and maybe it wasn't done then. I have corrected the zips and reuploaded them. I have also reset your downloads so that you can download them again. 

Have a good day!

Byrdie ( ) posted Fri, 06 September 2013 at 3:04 PM

Thanks, that's got it. :-)

jennblake ( ) posted Fri, 06 September 2013 at 3:05 PM

Wonderful. :)

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