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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 11 11:59 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: several downloads exceeded


XoechZ ( ) posted Mon, 02 December 2013 at 12:54 PM · edited Sat, 01 February 2025 at 5:00 AM

Hello!

I have successfully switched from DAZ Studio to Poser 10 and also had to reinstall my PC for several reasons. Now I need to download my products again, but many of them do not work (exceeded).

Can you reset my downloads please?


TinaK ( ) posted Tue, 03 December 2013 at 1:17 PM

Hello,

 

I have reset all of your downloads for you so you can try again.

 

Please be sure to disable any download accelerator/ manager for they do not work with our system.

 

Thank you and have a nice day,

Tina Kaylor

Community Manager


XoechZ ( ) posted Tue, 03 December 2013 at 3:11 PM

Thank you!


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