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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Can't Checkout-- "All fields of the selected payment method are required"


IceEmpress ( ) posted Tue, 22 July 2014 at 11:23 PM · edited Sun, 24 November 2024 at 11:18 AM

Even though all have been entered correctly.  Including Credit Card # with no spaces in between.  I've tried it 5 times now, and I get the same error.  I was able to purchase just fine yesterday, doing everything exactly the same as I'm doing now.

 

Again, it says "All fields of the selected payment method are required", even though I've entered all, and entered them correclty.  Why am I the only one getting this error?

 

I'm also getting an "Shopping Cart Items do not meet the Minimum Purchase Price of $3.50" error, even though I'm not using a coupon.  Is this an actual requirement to purchase anything on this site, because that's just plain stupid-- I'm only getting one 2.19 item that I forgot to purchase yesterday.

 

Why does it seem like every time you guys try to fix bugs, new ones appear...


StaceyG ( ) posted Wed, 23 July 2014 at 9:10 AM

We've always had a minimum purchase required amount. It used to be 5.00 but since we now have prime that are 3.50 we lowered that but we've always had a minimum purchase amount as there is a per transaction fee charged that is quite high from banks/paypal/etc so the minimum has always been there. That is nothing new

 

Okay can you email me a screen shot of where you are getting the all fields required error? The billing info is and has always been ** where all fields that are required have to be filled out for  billing info but it sounds like you are saying you are past that part when you get the message?

 

And are you getting this message on the purchase you are trying to make that is below the minimum 3.50 amount?  As that might be why, not sure so if you can email me stacey@renderosity.com a screenshot so I can see exactly when and where you are getting this I can check on this further for you

 

Thanks


IceEmpress ( ) posted Wed, 23 July 2014 at 9:51 AM

^^I'm guessing that's why unless you guys tried to fix a bunch of crap yesterday that somehow created this new bug...  Stupid banks and Paypal...   I never got why anyone, customer OR merchant, would want to use that horrible and incompetent thing, esp. with its monopoly-related ties to Ebay.


IceEmpress ( ) posted Fri, 25 July 2014 at 4:14 PM

UD: Yup, it was related to the minimum $ purchase error.  Managed to make a small purchase, so this is resolved.


StaceyG ( ) posted Fri, 25 July 2014 at 6:37 PM

Good deal:)


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