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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 05 12:52 pm)
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Hello,
Do you see a file that says _UD at the end. Try to download it once more. Do not use any download accelerators. Try and put it in a new location on your computer, not in the same place you downloaded it as before. Only download 1 file at a time. Do not have 2 or more downloads at the same time. This will slow you down.
If you still have problems after trying the above I would suggest that you will need to contact the vendor for support via sitemail.
Hopefully the above will work but please let me know.
Thanks
Tina Kaylor
Community Manager
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I was attempting to download HFS More Than Human and HFS CyberSuit for Genesis and two of the zips do not seem to work. I have tried multiple browsers to download them and they have a good bit of size 43.3 MB and 36.8MB but the files will not full uncompress. I have attempted to do it via Stuffit Expander and the Mac archive utility. They normally work so I am thinking something is amiss. Thank you.