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Subject: PoserPro 2014 won't start Windows 8.1?

leather-guy opened this issue on Dec 18, 2014 · 7 posts
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leather-guy ( ) posted Thu, 18 December 2014 at 2:27 PM · edited Sun, 22 December 2024 at 3:01 AM

This may be old news, and solved long ago, but I've tried the forum search function and nothing turned up.

I bought Poser Pro 2014 and installed it on my new computer early last year.  I remember starting it up and  checking it out for a couple of days, so it was good then.  Since then I've been depressingly busy making a living, lots of traveling, working on my new house (living in a "fixer-upper" takes a LOT of your free time), etc. 

Long story short, I haven't fired up Poser in several months.  In that time I've installed numerous updates to Windows, including the Win 8.1  upgrade.

Last week I started my first "vacation" in well over a year and I wanted to spend time using Poser.  THE PROBLEM;  Every time I try to start it up I get this message, and the only thing I can do is confirm exit.   Is there some known issue with PPRO2014 and Win8.1 that I need to know? 

My version number is 10.0.0.24941 as shown (Serial number obscured in postwork).

Any help appreciated.

file_a2557a7b2e94197ff767970b67041697.jp

hborre ( ) posted Thu, 18 December 2014 at 2:29 PM

Install the SR5, that will fix it.

leather-guy ( ) posted Thu, 18 December 2014 at 2:56 PM · edited Thu, 18 December 2014 at 3:06 PM

Do you know if SR5 include all previous updates or do I need to download and install interim updates first?  Smith Micro's page is a bit terse on details.

Thank you for the response, by the way. . .

hborre ( ) posted Thu, 18 December 2014 at 3:06 PM

The latest SR will include all the fixes released in the previous versions.  You'll just need the latest install.

leather-guy ( ) posted Thu, 18 December 2014 at 3:56 PM

Thank you so very much . . . All downloaded, installed, and so far appears stable - initial scene loaded fine.

Your responses are very much appreciated.

Thank you again.

Jerry (leather-guy) Brawner

Daffy34 ( ) posted Thu, 18 December 2014 at 4:35 PM

I think there was a problem with an IE update if I remember correctly ;).Glad ya got it working.

Laurie


hborre ( ) posted Thu, 18 December 2014 at 5:53 PM

That's exactly it.  The IE11 update screwed everything up, glad they corrected it promptly.

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