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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Reality 4

LadyElf opened this issue on Mar 26, 2015 · 10 posts
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LadyElf ( ) posted Thu, 26 March 2015 at 12:12 AM · edited Mon, 25 November 2024 at 6:47 AM

Hello everyone :)

I received Reality 4 as a gift (wohooo!) however when I go to register it, it is requesting an order number which I don't have since it was a gift.  Am I missing something? Is there a way to get an order number?

Thanks!

Deb

3Dpixi ( ) posted Thu, 26 March 2015 at 8:15 AM

You lucky girl!! :)

KristiS ( ) posted Thu, 26 March 2015 at 12:03 PM

Hi hon,

You should see a serial number under the title of the product.

If you do not, please let me know.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

LadyElf ( ) posted Thu, 26 March 2015 at 12:53 PM

Hi Kristi, it's not the serial number I have that, it's when you go to register they ask for an order number AND the serial number.  In the meantime :)  I also emailed them and they said to use just any of my Renderosity order numbers and that would work :)

It just has come up because mine was a gift so no Renderosity order number to go with the serial number :)

Now we've all learned something new today LOL!  So if it comes up again, you all will know that any of our order numbers will do to go along with the serial number :)

LadyElf ( ) posted Thu, 26 March 2015 at 12:54 PM

Yes Peggy very lucky, it was a really nice birthday present :) 

KristiS ( ) posted Thu, 26 March 2015 at 2:40 PM

Thank you for letting me know that hon, I would have never thought of that..lol

Have a wonderful day!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

LadyElf ( ) posted Thu, 26 March 2015 at 6:52 PM

Yeah me either, never dawned on me LOL!!  Now be both know :)

HUGS

KristiS ( ) posted Fri, 27 March 2015 at 9:28 AM

Well thank you my dear :) 

Have a wonderful weekend!!

HUGS!!!!!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

LadyElf ( ) posted Fri, 27 March 2015 at 2:00 PM

You as well :)  Relax! HUGS

KristiS ( ) posted Fri, 27 March 2015 at 2:16 PM

I am trying..lol

Hugs :)


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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