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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: Disappeared purchases.

airolo opened this issue on Nov 02, 2015 · 4 posts
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airolo ( ) posted Mon, 02 November 2015 at 10:47 AM · edited Thu, 28 September 2023 at 7:15 AM

I searched today ancient purchases, and I felt a bit surprised to discover that I don't own anything bought before 2008. This is not at all that I remember.... Can you explain this ? Ancient purchases are they supposed to disappear after a while ? In other sites like DAZ, it is not the case at all.

KristiS ( ) posted Mon, 02 November 2015 at 12:48 PM

Hello,

I have logged in as you and see the rest of your purchases on page 2 in your account.

Please look again and click on the arrow to go to the next page as you should see the rest of your items then 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

airolo ( ) posted Tue, 03 November 2015 at 2:21 AM

Oups ! I feal a little silly... Thanks, Kristi !

KristiS ( ) posted Tue, 03 November 2015 at 3:14 PM

No problem at all airolo...I'm just glad I could help you out 😃


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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