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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 11 11:59 am)

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Subject: Exnem's VOM Sale ending prematurely?


Jedah ( ) posted Fri, 15 January 2016 at 6:28 AM · edited Wed, 12 February 2025 at 9:25 PM

Is it possible Exnem's VOM sale ended ahead of time? Ad says:

'Exnem is the first VOM of 2016! Celebrate with Exnem on Renderosity! Starting today (January 13th) until 11:59 PM (CST) Friday, January 15th, save up to 50% OFF Exnem's entire store!'

Which, from I understand, would be around midnight today. However most of the items in his catalog are no longer on sale and some have reverted to a 40% off sale.


KristiS ( ) posted Fri, 15 January 2016 at 12:07 PM

Hello,

Prime items are not put into store sales which is why these items are not on sale.

All other products show up in the sale as they should be 😄

Thank you and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Jedah ( ) posted Fri, 15 January 2016 at 1:16 PM · edited Fri, 15 January 2016 at 1:17 PM

Ah I get it. The items that are not in 'Prime' are on sale for 40% off for normal members and 50% off for Prime Members, right? And the 'Prime' items aren't on sale at all for normal members but on sale for 50% off for Prime members. Would that be right?

It's not that I really care, but that would mean that the sale strategy is to disappoint normal members by mentioning "up to 50% OFF Exnem's entire store" and treating 'Prime' as the status quo, instead of just pointing out how much of an exceptional benefit 'Prime' is (which some other site usually does). I find that quite curious, it's interesting to see the different strategies the bigger 3D sites apply. I hope it works out well for you guys!


KristiS ( ) posted Fri, 15 January 2016 at 2:20 PM

@Jedah - Prime items are not on "sale", they are already discounted and that is the percentage you see at the bottom of the thumbnail.

You always want Prime or any other membership you join to be the best deal, other wise...what are you paying for?

I would be upset if I paid for a monthly membership and yet ones that did not got a better deal than me as that would defeat the whole purpose of paying for a membership.

Warmest Regards,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Jedah ( ) posted Fri, 15 January 2016 at 11:07 PM · edited Fri, 15 January 2016 at 11:08 PM

So Prime items are never on sale? Then why does the ad for the sale say "save up to 50% OFF Exnem's entire store!"? If the only 50% off is something that Prime members get anyway and no one else can get at all then why would you even mention that in the ad. It's just the unrelated status quo.

So I'm assuming that this actually was a 40% off sale for non Prime items (for normal members). While it had nothing special for Prime members who already get 50% off.

See, unlike what your post suggests, I am not questioning Prime (not here at least), I'm just completely confused by the way this sale is or rather was advertised. To the point where I am not even sure any more if there even was a sale going on or who it was for. I usually don't run into problems with that kind of stuff, even on another 3D site with notoriously confusing advertisement and sale mechanics.


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