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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: DMs Sprite Valley won't download

drifterlee opened this issue on Jun 07, 2016 · 2 posts
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drifterlee ( ) posted Tue, 07 June 2016 at 1:59 PM · edited Sun, 06 October 2024 at 7:26 AM

I purchased DMs Sprite Valley #112875152 order and it only downloads part of the way and stops. The rest of my order downloaded ok. I have tried this at different times of the day and no luck. Sprite Valley will not download completely. Can you help me? Sherrie

JeniferC ( ) posted Sun, 12 June 2016 at 3:26 PM

It looks like your downloads needed to be reset since they had exceeded our download limit. Please try again and let us know if you still continue to have problems.

Best Regards, Jenifer

 

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