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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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Subject: To Whom Do I Direct My Request for a Refund.

Disciple3d opened this issue on Aug 04, 2016 · 8 posts
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Disciple3d ( ) posted Thu, 04 August 2016 at 4:01 PM · edited Fri, 19 July 2024 at 8:31 AM

I just discovered that one of the products I purchased which was advertised as for Poser is clearly not for Poser. Can someone point me in the right direction to request a refund? We're only talking $3.50 but with all the dough I've spent here, it's a matter of principle. Somone HAD to just pass this through testing.

Please advise.

Regards, Brent

If you want to up your content game, get schooled to be a pro with Sixus1 Mentoring today!

KristiS ( ) posted Thu, 04 August 2016 at 4:13 PM

Hi Brent,

Please send an email with the order number and name of product to store@renderosity.com.

Thank you,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Disciple3d ( ) posted Thu, 04 August 2016 at 4:21 PM

Thanks.

If you want to up your content game, get schooled to be a pro with Sixus1 Mentoring today!

KristiS ( ) posted Fri, 05 August 2016 at 11:28 AM

You are very welcome 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Disciple3d ( ) posted Fri, 05 August 2016 at 11:30 AM

How last night would something like that take to process I wonder? I contacted that email at the time of your reply and nothing in the way of a response has been forthcoming.

If you want to up your content game, get schooled to be a pro with Sixus1 Mentoring today!

KristiS ( ) posted Fri, 05 August 2016 at 12:00 PM

I am sorry as I had not seen your email before I left last night and this morning I had a meeting.

I responded to your email as soon as I got out.


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

Disciple3d ( ) posted Fri, 05 August 2016 at 12:11 PM

Thank you.

If you want to up your content game, get schooled to be a pro with Sixus1 Mentoring today!

KristiS ( ) posted Fri, 05 August 2016 at 3:14 PM

You're welcome 😄


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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