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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: Help I accidentally bought the PC instead of the mac version of crazytalk a

estherau opened this issue on Oct 16, 2016 · 8 posts
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estherau ( ) posted Sun, 16 October 2016 at 7:32 PM · edited Sun, 15 September 2024 at 8:17 AM

animator pro 2 it's in this order 112927195 Please help. I'm not working today and I would really love to try it today if possible Love esther

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

estherau ( ) posted Sun, 16 October 2016 at 7:33 PM

CrazyTalk Animator 2 PR

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

estherau ( ) posted Mon, 17 October 2016 at 9:20 AM

If you give me the new link now i can leave it downloading overnight. I have to go to bed soon as it's midnight. i've been waiting all day.

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

jennblake ( ) posted Mon, 17 October 2016 at 11:52 AM

Hi.

Because it shows you have already downloaded the PC version, I will need to contact the vendor to see how to handle the return of the purchased version. I will send you an email once I have that information.

jennblake ( ) posted Mon, 17 October 2016 at 12:04 PM

Ok. I did a refund for the order with the wrong version. I then went through and put another order in your account for the correct version. You will see that under your My Account area as you do normally when a purchase is made. 😄

estherau ( ) posted Mon, 17 October 2016 at 4:21 PM

thanks Jenn.

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

estherau ( ) posted Mon, 17 October 2016 at 6:14 PM

Hi Jenn, I'm getting a failed forbidden message when i try and download the DVD training stuff. Is this because I already downloaded the PC version?

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

estherau ( ) posted Mon, 17 October 2016 at 6:22 PM

maybe because it is such a big download it timed out. I'm trying it again.

MY ONLINE COMIC IS NOW LIVE

I aim to update it about once a month.  Oh, and it's free!

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