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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
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Subject: Problem with downloading Poser 11 with download manager.

rkinsey opened this issue on Nov 09, 2016 · 4 posts
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rkinsey ( ) posted Wed, 09 November 2016 at 10:25 PM · edited Sun, 24 November 2024 at 6:32 PM

Hello! My purchase number is 112937692. I have installed the download manager, but do not have a serial number and have no way of downloading Poser 11. I don't see any instructions or directions on the product page as to what to do. I see I'm not the only one with this issue. I did a new thread to avoid confusion. Thank you for your kind attention.

KristiS ( ) posted Thu, 10 November 2016 at 9:24 AM

Hello,

We are very sorry for the inconvenience and are contacting the Vendor.

We will have this fixed for you and others as quickly as we can.

Our deepest apologies,


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

rkinsey ( ) posted Fri, 11 November 2016 at 5:36 AM

Thanks! You fixed it!

KristiS ( ) posted Fri, 11 November 2016 at 2:09 PM

You are very welcome 😄

Thank you for letting me know and have a wonderful weekend!


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  

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