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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 30 9:13 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Made a mistake while placing order

RubyTuesday70 opened this issue on Dec 21, 2016 · 2 posts
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RubyTuesday70 ( ) posted Wed, 21 December 2016 at 3:11 PM · edited Sun, 22 September 2024 at 7:42 AM

Hi!

Was placing an order but since I was doing it in a hurry I forgot to apply the coupon. Since it was too late to start over, I placed another order exactly the same as the first and completed the procedure and payment, and downloaded the products. But now the first order (Order #: 112955895 · Purchased on Dec 21, 2016) is still pending. Could you eliminate it please? Sorry for the inconvenience.

Thanks & kindest regards, Rosy

KristiS ( ) posted Wed, 21 December 2016 at 3:39 PM

Hello,

I have deleted this order for you as you requested.

Thank you and have a wonderful day,


Kristi

Community Relations Specialist

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