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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: I blundered.

shadowblade opened this issue on Mar 24, 2017 · 4 posts
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shadowblade ( ) posted Fri, 24 March 2017 at 11:33 AM · edited Fri, 15 November 2024 at 1:04 PM

I just placed an order and accidentally added Electronic Active Components to the order. i do not use DAZ Studio, so can not use this item. Could I get a credit for this item? it is from order #112999206.

jennblake ( ) posted Fri, 24 March 2017 at 12:31 PM

I see the product has been downloaded. After an item is downloaded, the vendor is required to approve the refund. 😄 If you could send a sitemail to EdArt3D and ask him to approve a refund, then ask him to send us an email approving that please. Thank you. 😄

shadowblade ( ) posted Fri, 24 March 2017 at 6:05 PM

Thanks, but, never mind. My stupidity. I'll just live with it.

jennblake ( ) posted Sat, 25 March 2017 at 8:26 AM

Ok. But vendors really don't mind sitemails. 😄 Feel free to ask if you would like.

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