Forum Moderators: tim, msansing, ebasham
MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 14 7:40 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
On may 10th, I purchased and thought that I had downloaded Wysteria with hair successfully. I unzipped the zip and the only thing that was contained inside was one file that is needing a selected program to open. There are no other folders or files except this one file that I am unable to open. I scanned all of the posts in the forum and found nothing that I could use to solve my delima. I then went into Chat and went through the whole process of my problem there. They thought that it was a bad download. I went back to download and try again...but the download button is not there anymore. Please help! I am like a kid with a new toy that I can't play with! Lorraunni :-)