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New Poser Users Help F.A.Q (Last Updated: 2024 Nov 24 4:02 pm)

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Subject: Poser Pro 2014 will not launch after Windows 10 update

jan_scrapper opened this issue on Aug 02, 2019 · 7 posts
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jan_scrapper ( ) posted Fri, 02 August 2019 at 6:54 PM · edited Sun, 24 November 2024 at 2:46 AM

Windows 10 updated August 28. I have not tried to use Poser Pro 2014 until last night.

I click the icon, the intro comes up, then minimizes to the icon bar and just sits there.

Last night, I removed the two security updates, however they are back.

I was going to reinstall the software, however I don't actually have it. I purchased it from Rendo and the Smith Micro installer installed it without actually downloading it to my computer.

I went to my purchases and all I can do is install the Smith Micro installer again.

I am at a loss!!! Please help!!

donnena ( ) posted Fri, 02 August 2019 at 7:56 PM

you can reinstall from the Smith Micro installer.
did it work while the two security patches were removed?
have you allowed Poser to penetrate the firewall?

;>

Andy!

jan_scrapper ( ) posted Sat, 03 August 2019 at 9:41 AM

No, it didn't work after I removed the 2 patches :(

I will check the firewall. I guess I can tell the firewall to allow Poser, right?

Everything was fine before August 28 :(

I do have Poser 11, however for some reason I like Poser Pro 2014. So, I'm not without Poser, so that's good.

Thank you so much for replying!!

donnena ( ) posted Sat, 03 August 2019 at 9:55 AM

Have you tried blowing away your preference files?

;>

Andy!

jan_scrapper ( ) posted Sat, 03 August 2019 at 10:21 AM

How do I do that?

akin_ ( ) posted Mon, 05 August 2019 at 12:12 PM

Hello, What is your computer system ?

jan_scrapper ( ) posted Thu, 08 August 2019 at 10:39 AM

I use Windows 10!

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