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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 30 3:42 am)

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Subject: I bought Poser 11 Pro from Smith Micro. Do I need transfer my licence?

peter_wade opened this issue on Sep 14, 2019 · 5 posts
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peter_wade ( ) posted Sat, 14 September 2019 at 12:34 PM · edited Sat, 02 November 2024 at 7:55 AM

I have Poser 11 Pro which I bought from Smith Micro. I use it but less often than I used to. I only just found out that Renderosity has bought Poser.

My Poser installation still works but it was activated using Smith Micro's online registration system. Will I have to do anything to transfer my licence to Renderosity to make sure it keeps working? Will I have to buy it again to keep using it?

Also, the Smith Micro download manager still connects but if they are dropping Poser I assume they will eventually switch this off. Will I need to replace this with something else?

Regards Peter Wade

hborre ( ) posted Sat, 14 September 2019 at 3:16 PM

ATM, early adopters to the Poser Pro 11 build 11.2 are reporting any bugs that are cropping up so that the official update can go as smoothly and trouble-free as possible. As of September 16th, you will be required to re-download the new version and re-install using your current license key. If you fail to update, your older version will not work. No need to re-purchase the software.

peter_wade ( ) posted Sat, 14 September 2019 at 4:07 PM

Thank you for the clarification.

Do I redownload using the Smith Micro Downloader, some other downloader or do I get it from your website?

hborre ( ) posted Sat, 14 September 2019 at 7:24 PM

ATM, we are downloading from a separate website but we were encouraged to re-download the SM Downloader in case we needed to revert to the last SM build. Instructions are forthwith when the official release happens.

jennblake ( ) posted Sun, 15 September 2019 at 1:59 PM

Reverting will not be possible after the final release for ALL users. 😄 You won't need to do that. 😄

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