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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

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Subject: My order #113683042 still shows "unpaid" after > 30 minutes

mn2307 opened this issue on Jul 04, 2021 · 2 posts
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mn2307 ( ) posted Sun, 04 July 2021 at 4:07 AM · edited Sun, 27 October 2024 at 2:37 AM

Hi, I have ordered two items, paying with payPal as usual. I have received the Renderosity invoice, plus my PayPal-issued receipt. I did not get the Renderosity payment confirmation notice, nor am I able to download the purchased items after more than 30 minutes. I usually can download my orders within seconds after payment. Kind regards, Mark

jennblake ( ) posted Sun, 04 July 2021 at 11:22 PM

Hello.

I have confirmed your paypal payment and marked the order as paid for you. You can now download your purchase. Sorry for the wait!

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